Research output per year
Research output per year
Personal profile
Research Interests
Performance: measurement, management and improvement, particularly research into:
- Service quality (customer satisfaction/views/experience)
- Service delivery systems (operational efficiency and effectiveness)
- People performance (service participant behaviour, e.g. employee and user)
Education/Academic qualification
Higher Education, Postgraduate Certificate, Academic Practice in Higher Education, Coventry University
Award Date: 22 Oct 2018
Doctorate, Learning and Applying Financial Metrics to Evaluate Human Capital Investments: The case of Return on Investment, Open University
Award Date: 26 Oct 2016
Service Management, MSc, An Evaluation of Thames Water Customer Experience with a view to define customer desired hard and soft standards, University of Buckingham
Award Date: 4 Mar 2006
Economics and Management Studies, Degree, The University of the West Indies
Award Date: 1 Feb 2000
External positions
Visiting Lecturer, University of Buckingham
Sept 2014 → Sept 2015
Researcher/Consultant, Open University
2012 → 2016
Researcher , abdi Ltd
2011 → 2014
Management Consultant, The Victoria Mutual Group
2006 → 2009
Business Analyst & Assistant Marketing Manager , The Victoria Mutual Building Society
1996 → 2004
Fingerprint
Dive into the research topics where Deneise Dadd is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Collaborations and top research areas from the last five years
External collaboration on country/territory level for the past five years. Dive into details by clicking on the dots or
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Developing a Transfer Point Location Problem Considering Normal Demands Distribution
Mollaie, A., Darestani, S. A. & Dadd, D., 1 Mar 2022, In: Journal of Optimization in Industrial Engineering. 15, 1, p. 109-119 11 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile14 Downloads (Pure) -
Performance measurement and evaluation: applying return on investment (ROI) to human capital investments
Dadd, D. & Hinton, M., 28 Jun 2022, (E-pub ahead of print) In: International Journal of Productivity and Performance Management. (In-press), p. (In-press)Research output: Contribution to journal › Article › peer-review
Open AccessFile144 Downloads (Pure) -
Blockchain Adoption Model for the Global Banking Industry
Kawasmi, Z., Gyasi, E. A. & Dadd, D., 22 Jun 2020, In: Journal of International Technology and Information Management . 28, 4, p. 112-154 42 p., 5.Research output: Contribution to journal › Article › peer-review
Open AccessFile16120 Downloads (Pure) -
Sustainable Supply Chain Management in Iranian Manufacturing Companies
Azizsafaei, M. & Dadd, D., 2020, In: International Journal of Strategic Engineering. 3, 2, p. 37-58 22 p., 3.Research output: Contribution to journal › Article › peer-review
Open AccessFile107 Downloads (Pure) -
A Guidebook for Identifying and Preventing Plagiarism for Academic Staff
An, X. & Dadd, D., 2018Research output: Practice-Based and Non-textual Research › Web publication/site
Open Access
Activities
- 2 Participation in conference
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British Academy of Management
Deneise Dadd (Participant) & Matthew Hinton (Participant)
6 Sept 2018Activity: Participating in or organising an event › Participation in conference
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British Academy of Management, 2017
Deneise Dadd (Participant) & Helen Roby (Participant)
6 Sept 2017Activity: Participating in or organising an event › Participation in conference