Research output per year
Research output per year
Personal profile
Research Interests
Performance: measurement, management and improvement, particularly research into:
- Service quality (customer satisfaction/views/experience)
- Service delivery systems (operational efficiency and effectiveness)
- People performance (service participant behaviour, e.g. employee and user)
Education/Academic qualification
Higher Education, Postgraduate Certificate, Coventry University
Award Date: 22 Oct 2018
Doctorate, Open University
Award Date: 26 Oct 2016
Service Management, MSc, University of Buckingham
Award Date: 4 Mar 2006
Economics and Management Studies, Degree, The University of the West Indies
Award Date: 1 Feb 2000
External positions
Visiting Lecturer, University of Buckingham
Sep 2014 → Sep 2015Researcher/Consultant, Open University
2012 → 2016Researcher , abdi Ltd
2011 → 2014Management Consultant, The Victoria Mutual Group
2006 → 2009Business Analyst & Assistant Marketing Manager , The Victoria Mutual Building Society
1996 → 2004Fingerprint
Dive into the research topics where Deneise Dadd is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
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Network
Recent external collaboration on country level. Dive into details by clicking on the dots or
Research output
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Blockchain Adoption Model for the Global Banking Industry
Kawasmi, Z., Gyasi, E. A. & Dadd, D., 22 Jun 2020, In: Journal of International Technology and Information Management . 28, 4, p. 112-154 42 p., 5.Research output: Contribution to journal › Article › peer-review
Open AccessFile79 Downloads (Pure) -
Sustainable Supply Chain Management in Iranian Manufacturing Companies
Azizsafaei, M. & Dadd, D., 2020, In: International Journal of Strategic Engineering. 3, 2, p. 37-58 22 p., 3.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
The Effectiveness of Customer Education: evaluating synchronous and asynchronous e-learning technologies
Dadd, D. & Hinton, M., Sep 2018.Research output: Contribution to conference › Paper › peer-review
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Sustainable Clothing Supply Network: Investigating The Stakeholder Relationship Using Social Network Analysis
Wu, B., Dadd, D. & Roby, H., Sep 2017, p. 1-14. 14 p.Research output: Contribution to conference › Paper › peer-review
Activities
- 2 Participation in conference
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British Academy of Management
Deneise Dadd (Participant) & Matthew Hinton (Participant)
6 Sep 2018Activity: Participating in or organising an event › Participation in conference
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British Academy of Management, 2017
Deneise Dadd (Participant) & Helen Roby (Participant)
6 Sep 2017Activity: Participating in or organising an event › Participation in conference