Projects per year
Personal profile
Research Interests
Strategic knowledge management, digital and organizational innovation, entrepreneurial ecosystem, virtual reality, healthcare informatics, customer relationship management (CRM), and higher education technologies.
Education/Academic qualification
Business Informatics , Doctorate, A Framework for CRM Strategy Orientation and Support in UK Higher Education Institutions , Henley Business School
Award Date: 9 Jun 2016
Business Computing , The Role of Information Technology in the Innovation Process
Award Date: 23 Dec 2009
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External collaboration on country/territory level for the past five years. Dive into details by clicking on the dots or
Projects
- 1 Finished
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Academic Resources Planning System (ARPS): Application to assurance of learning in Oman
Ayoubi, R., Khashab, B. & Alraja, M. N.
1/09/21 → 1/05/23
Project: Research
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Analysing enterprise resources for developing CRM framework in higher education institutions
Khashab, B., Gulliver, S., Ayoubi, R. & Strong, C., 24 Nov 2022, In: Journal of Enterprise Information Management. 35, 6, p. 1639-1657 19 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile1 Citation (Scopus)57 Downloads (Pure) -
Scoping and Aligning CRM Strategy in Higher Education Institutions: Practical Steps
Khashab, B., Gulliver, S. & Ayoubi, R., 2022, In: Journal of Strategic Marketing. 30, 7, p. 627-651 25 p.Research output: Contribution to journal › Article › peer-review
Open Access5 Citations (Scopus) -
Technological innovation, sustainable green practices and SMEs sustainable performance in times of crisis (COVID-19 pandemic)
Shah, M., Alraja, M. N., Imran, R. & Khashab, B., 2 Sept 2022, In: Information Systems Frontiers. 24, 4, p. 1081-1105 25 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile22 Citations (Scopus)149 Downloads (Pure) -
Sustainable performance and green innovation: green human resources management and big data as antecedents
Imran, R., Alraja, M. N. & Khashab, B., 6 Oct 2021, In: IEEE Transactions on Engineering Management. (In-press), p. (In-press)Research output: Contribution to journal › Article › peer-review
10 Citations (Scopus) -
A framework for customer relationship management strategy orientation support in higher education institutions
Khashab, B., Gulliver, S. R. & Ayoubi, R. M., 2 Apr 2020, In: Journal of Strategic Marketing. 28, 3, p. 246-265 20 p.Research output: Contribution to journal › Article › peer-review
11 Citations (Scopus)