Projects per year
Personal profile
Research Interests
Strategic knowledge management, digital and organizational innovation, entrepreneurial ecosystem, virtual reality, healthcare informatics, customer relationship management (CRM), and higher education technologies.
Education/Academic qualification
Business Informatics , Doctorate, A Framework for CRM Strategy Orientation and Support in UK Higher Education Institutions , Henley Business School
Award Date: 9 Jun 2016
Business Computing , The Role of Information Technology in the Innovation Process
Award Date: 23 Dec 2009
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Collaborations and top research areas from the last five years
External collaboration on country/territory level for the past five years. Dive into details by clicking on the dots or
Projects
- 1 Finished
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Academic Resources Planning System (ARPS): Application to assurance of learning in Oman
Ayoubi, R. (Co-Investigator), Khashab, B. (Co-Investigator) & Alraja, M. N. (Principal Investigator)
1/09/21 → 1/05/23
Project: Research
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Technological-personal factors of university students’ behavioral intention to continue using online services after the pandemic
Khashab, B., Alraja, M., Ayoubi, R. & Mahmoud, S., 31 Dec 2023, In: Cogent Psychology. 10, 1, 18 p., 2251810.Research output: Contribution to journal › Article › peer-review
Open AccessFile59 Downloads (Pure) -
Analysing enterprise resources for developing CRM framework in higher education institutions
Khashab, B., Gulliver, S., Ayoubi, R. & Strong, C., 24 Nov 2022, In: Journal of Enterprise Information Management. 35, 6, p. 1639-1657 19 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile7 Citations (Scopus)207 Downloads (Pure) -
Scoping and Aligning CRM Strategy in Higher Education Institutions: Practical Steps
Khashab, B., Gulliver, S. & Ayoubi, R., 2022, In: Journal of Strategic Marketing. 30, 7, p. 627-651 25 p.Research output: Contribution to journal › Article › peer-review
Open Access9 Citations (Scopus) -
Technological innovation, sustainable green practices and SMEs sustainable performance in times of crisis (COVID-19 pandemic)
Shah, M., Alraja, M. N., Imran, R. & Khashab, B., 2 Sept 2022, In: Information Systems Frontiers. 24, 4, p. 1081-1105 25 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile124 Citations (Scopus)330 Downloads (Pure) -
Sustainable performance and green innovation: green human resources management and big data as antecedents
Imran, R., Alraja, M. N. & Khashab, B., 6 Oct 2021, In: IEEE Transactions on Engineering Management. 70, 12, p. 4191-4206 16 p.Research output: Contribution to journal › Article › peer-review
68 Citations (Scopus)