European Journal of Marketing (Journal)

Raj Banerjee (Associate Editor)

Activity: Publication peer-review and editorial workPublication peer-review

Description

You Deserve the Bad (or Good) Service: The Role of Moral Deservingness in Observers’ Reactions to Service Failure (or Excellence)"
Period20202021
Type of journalJournal
ISSN0309-0566
Degree of RecognitionInternational